Please use this form to contact the Individual and Family Support Unit (IFSU). IFSU can also be reached by calling 1-800-624-4143 and requesting individual and family support.
Please be advised that this form is for information requests only. You cannot make a report to the Vulnerable Persons Central Register (VPCR) through submission of this form. Abuse/Neglect reports can be made 24 hours a day, 7 days a week by calling the toll-free hotline at 1-855-373-2122, TTY: 1-855-373-2123. Translation services are available.
Thank you for contacting the NYS Justice Center for the Protection of People with Special Needs. You should expect to receive either an email or a phone response from an Individual and Family Support Unit (IFSU) advocate within 1 to 2 business days.