Please use this form to contact the Individual and Family Support Unit (IFSU).  IFSU can also be reached by calling 1-800-624-4143 and requesting individual and family support.

Please be advised that this form is for information requests only.  You cannot make a report to the Vulnerable Persons Central Register (VPCR) through submission of this form.  Abuse/Neglect reports can be made 24 hours a day, 7 days a week by calling the toll-free hotline at 1-855-373-2122, TTY: 1-855-373-2123. Translation services are available.

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Thank you for contacting the NYS Justice Center for the Protection of People with Special Needs. You should expect to receive either an email or a phone response from an Individual and Family Support Unit (IFSU) advocate within 1 to 2 business days.