If you are a mandated reporter and have reasonable cause to suspect that a reportable incident has occurred and that it was committed by a custodian, you must report it to the VPCR immediately upon discovery. The service recipient does not have to suffer harm for an incident to be reportable. The potential for harm must also be reported. Even if the reportable incident occurred at a different facility or program from where you are employed, once you become aware that something reportable has occurred, you are required to report the incident to the VPCR.