Category 3 neglect found when Subject breached his custodial duty when he lost his temper and made inappropriate and unprofessional comments to the Service Recipient.

Category 3 physical abuse and abuse found when Subject restrained the Service Recipient by dragging him after not reassessing the need for physical intervention.

Category 3 physical abuse, abuse, and neglect found when Subject restrained Service Recipient by laying on top of him in bed. No intent to obstruct.

Category 2 abuse and physical abuse found when Subject performed an unauthorized restraint on the Service Recipient after being punched. No reasonable emergency intervention found.

Category 2 and 3 abuse found when Subject performed an unwarranted restraint by pulling the Service Recipient from a chair and utilizing a prone restraint.

Category 2 restraints reversed. Reasonable emergency intervention invoked. Category 2 physical abuse affirmed. Subject punched Service Recipient's head during prone restraint.

Category 3 obstruction & neglect, Category 3 neglect, Category 3 deliberate & inappropriate use of restraints, neglect affirmed. Assisted restraint, breached duty. No medical care. Incident unreported.

Category 3 neglect reversed. Evidence of taunts & smearing cake inconsistent. Category 3 physical abuse & restraints affirmed. Category 2 physical abuse reversed. Evidence inconsistent.

Category 3 restraints affirmed. Evidence stipulated Subject denial that she grabbed Service Recipient's neck not credited, touching necks prohibited.

Category 3 restraints reversed. Supine restraint for emergency intervention & not prohibited. Category 3 restraint affirmed. Improper technique, lifting from floor to stretcher.