Category 3 neglect found: Subject made derogatory statements to Service Recipient. Category 3 physical abuse found: Subject hit Service Recipient with towel and pillow.

Category 3 physical abuse and abuse found. Subject unjustifiably shoved and kneeled on the Service Recipient for more than a minute. No emergency exception.

Multiple allegations of Category 2 and 3 abuse and neglect found. Subject used excessive force and improper technique during restraint of Service Recipient.

Category 3 physical abuse found. Subject kicked the Service Recipient and caused bruising. Subject was not credible regarding the need for an emergency intervention.

Category 3 physical abuse and neglect not found. Multiple ambiguities in proof did not support a finding by a preponderance of the evidence.

Category 3 physical abuse found. The Subject dragged the Service Recipient down three steps by his ankles. The Subject was not credible. Injury was likely. 

Category 2 physical abuse found. Subject recklessly caused a physical injury to Service Recipient by holding keys in his hand while performing a restraint. 

Category 3 physical abuse found. Subject intentionally and recklessly pushed the Service Recipient into a stair railing. Harm was likely. Subject was not credible.

Multiple allegations of abuse and neglect not found. Subjects testified credibly. Eyewitness was not credible. Service Recipient had a history of fabrication.

Category 2 physical abuse and neglect found. Subject breached her duty by escalating the Service Recipient and placing her hand on the Service Recipient's neck.