Category 3 physical abuse and neglect not found. Subject was credible. Preponderance of evidence not found, video of incident not presented as evidence.

Category 3 physical abuse found when Subject punched a Service Recipient in the face during a manual restraint. Negative inference from Subject's failure to testify.

Category 2 physical abuse, inappropriate restraints (Subject 1) and Category 3 neglect, inappropriate restraints (Subject 2) found against both Subjects where they performed restraint with excessive force.

Category 2 physical abuse and neglect unfounded where evidence to support the allegation was an ambiguous statement by a distracted witness with no corroboration.

Category 3 physical abuse unsubstantiated where conflicting statements without sufficient corroboration and the fact that the Service Recipient often engages in hitting behaviors.

Category 2 physical abuse found where the Subject punched the Service Recipient three times in the face and neck area with a closed fist.

Category 1 inappropriate restraints and physical abuse (Subject 1) unsubstantiated: Subject performed proper restraint. Category 3 obstruction (Subjects 2 & 3) unsubstantiated: no first-hand knowledge.

Category 3 physical abuse found when the Subject pulled the Service Recipient by the arm.

Category 3 physical abuse unfounded where numerous conflicting statements and the statement by Service Recipient was uncorroborated.

Category 1 physical abuse and Category 2 neglect found where Subject placed her hands around Service Recipient's neck/throat area and applied pressure.