Category 3 physical abuse unsubstantiated. Evidence was insufficient based on conflicting statements and inconsistencies.

Category 2 physical abuse affirmed. Subject found to have put towel around Service Recipient's neck, likelihood of physical injury.

2 Subjects, Category 3 neglect no breach. Category 2 restraints and physical abuse reversed. Knee strike and pressure point technique were reasonable emergency intervention.

Category 1 physical abuse affirmed. Subject admitted to unauthorized restraint, kicked/pulled chair, causing Service Recipient to fall to the floor then choking or strangling him.

Category 3 neglect and physical abuse affirmed: Subject hit Service Recipient with door. Category 2 restraints and physical abuse affirmed: Subject pushed Service Recipient's neck.

4 allegations: Category 1 serious physical abuse and neglect, Category 2 abuse, Category 2 neglect, Category 3 abuse reversed. No proof of strangulation or incorrect report.

Category 3 abuse (deliberate inappropriate use of restraints) and physical abuse reversed. Reasonable emergency exception invoked.

Category 2 inappropriate restraints (2), physical abuse and neglect found where the Subject used excessive force and improper technique on a Service Recipient.

Category 2 physical abuse and/or abuse (deliberate inappropriate use of restraints) elevated to Category 1, reduced to Category 3. No endangerment to Service Recipient.

Category 2 physical abuse unsubstantiated. Evidence failed to establish Subject grabbed /pushed/shoved Service Recipient.