Category 2 psychological abuse found when Subject admitted to recklessly yelling at Service Recipient. Clinical assessment indicated incident could have an impact on Service Recipient.
Category 2 psychological abuse and neglect found when the Subject expressed anger at the Service Recipient by yelling. Likely substantial diminution of mental health found.
Category 2 neglect found. Subject breached a duty by directing a derogatory comment to Service Recipient. Comment was likely to result in protracted impairment.